Hibajee12 Terms & Conditions — What You Need to Know Before Using the Platform

General Overview

Hibajee12 (hereinafter referred to as the "Platform" or "we") provides online gaming and betting services to users in Bangladesh. These Terms & Conditions apply to both the hibajee12 website and mobile app.

If anything in these terms is unclear, please reach out to our customer support — we're happy to walk you through it. These rules are not meant to work against you; they exist to keep you protected.

Account Registration

To create an account on hibajee12, you must register with accurate and truthful information. Providing incorrect details may cause issues during account verification and could result in withdrawal holds.

Account Rules

• Each individual may hold only one hibajee12 account. If multiple accounts are detected, all of them will be closed and any accumulated balance may be forfeited.
• The phone number provided at registration must be valid and active.
• Keep your account password private and do not share it with anyone. The registered user is responsible for all activity on their account.
• If you suspect any unauthorised access to your account, contact hibajee12 support immediately.
• Opening or managing an account on behalf of another person is not permitted.

Age Verification & Eligibility

Hibajee12 strictly prohibits anyone under the age of 18 from using the Platform. This is not just a rule — it is our moral responsibility.

After registration, or at any time, hibajee12 may request a national ID or other government-issued document for age verification. Withdrawals may be temporarily suspended until verification is complete.

Betting Rules

Before placing a bet on hibajee12, read the rules for each market carefully. Once a bet is confirmed, it generally cannot be cancelled.

Pre-Match & Live Betting

• Pre-match bets must be placed before the match begins. Once the match starts, the pre-match market will close.
• Odds change rapidly in live betting. The odds at the time of bet confirmation will apply.
• If a bet is placed at incorrect odds due to a technical error, hibajee12 reserves the right to void that bet.

Cash Out

• The Cash Out feature is available on selected markets only, not on all bets.
• The cash-out amount depends on the match situation at the time of the request.

Bet Cancellation

If a match is cancelled, abandoned, or not completed within the scheduled time, hibajee12 may void the bet and refund the staked amount.

Bonus & Rewards Policy

Hibajee12 offers a range of bonuses — welcome bonuses, deposit bonuses, cashback, and more. Each bonus has its own terms, which are detailed on the bonus offers page.

• Bonus funds generally cannot be withdrawn directly — they become cashable only after a specified wagering requirement has been met.
• Each bonus offer may only be used once. Claiming the same bonus through multiple accounts constitutes bonus abuse.
• If hibajee12 finds evidence of bonus abuse, it reserves the right to void the relevant bonus and any winnings associated with it.
• Free spins or special rewards must be used before they expire.

Financial Transactions

Hibajee12 supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All transactions are processed securely using encryption.

Deposit

• The minimum deposit amount may vary depending on the payment method.
• Deposits are generally free of additional charges, though fees from your payment provider may apply.
• Once a deposit is successful, funds typically appear in your account within 2–10 minutes.

Withdraw

• Your account must be verified before withdrawals can be processed.
• Withdrawals can only be made to the same payment method used for the deposit, with certain exceptions.
• Hibajee12 may request additional verification for suspicious or unusual transactions.
• Hibajee12 follows internationally recognised AML policies to prevent money laundering.

Prohibited Activities

Certain activities are strictly prohibited on hibajee12. Violations may result in permanent account closure.

• Multiple Accounts: Opening multiple accounts under the same person's name is strictly prohibited.
• Bonus Abuse: Strategically changing identity or circumventing rules to claim bonuses.
• Cheating & Use of Software: Using bots, scripts, or third-party software to influence game outcomes.
• Money Laundering: Using the Platform to introduce or launder illegal funds.
• Using Another Person's Account: Logging into or allowing access to another user's account.
• False Information: Providing false or inaccurate information during registration or the verification process.

Account Suspension & Closure

Hibajee12 reserves the right to temporarily or permanently close any account found to be in violation of its rules.

When Your Account May Be Closed

• Where evidence of a Terms violation is found.
• Failure to cooperate with the verification process.
• If suspicious betting patterns or transactions are detected.
• By court order or government directive.

If You Want to Close Your Account Yourself

Users may request to close or temporarily suspend their account at any time. This is part of hibajee12's responsible gaming policy. Customer support will act promptly upon request.

Privacy & Data Protection

Hibajee12 treats user personal data with the highest importance. Full details on how data is collected, stored, and used can be found on our Privacy Policy page.

• Information provided at registration is used solely for account management and verification purposes.
• Hibajee12 never sells user data to third parties.
• Information may be disclosed to government authorities where required by law.

Changes to Terms & Legal Matters

Hibajee12 may update these terms and conditions at any time. Users will be notified through the platform in the event of significant changes.

Continued use of the Platform after any changes have been made will be considered your acceptance of the updated Terms.

Any dispute arising from these Terms will be resolved at hibajee12's final discretion — though we always strive to reach a fair outcome for the user.